Privacy Policy

1. Introduction

At Upsurge Overseas, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our services.

2. Information We Collect

Personal Information: When you engage with our services, we may collect personal information such as your name, date of birth, contact details, passport number, academic records, and other relevant details necessary for the study abroad process.
Payment Information: We collect payment details when you make a transaction through our website or directly with us. This may include credit/debit card information, billing address, and transaction history.
Usage Data: We collect information about your interactions with our website, including IP addresses, browser type, pages visited, and other usage data to improve our services and enhance your experience.

3. How We Use Your Information

Service Provision: We use your personal information to provide the services you have requested, including university application processing, visa assistance, and pre-departure guidance.
Communication: Your contact details may be used to communicate important updates, provide customer support, and send you relevant information about your study abroad journey.
Payment Processing: Payment information is used to process transactions and manage billing.
Improvement of Services: Usage data helps us analyze how our services are used, enabling us to enhance our offerings and user experience.

4. Sharing of Information

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, educational institutions, and visa authorities.
Legal Obligations: We may disclose your information if required by law, court order, or government regulations.
Consent: We will not share your personal information with third parties for marketing purposes without your explicit consent.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When the information is no longer required, we will securely dispose of it.

7. Your Rights

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if any data is inaccurate or incomplete.
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Erasure: You may request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected.
Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

9. Changes to This Privacy Policy
Upsurge Overseas reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your information
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10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at [insert contact information].

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.